Umrah Package Builder: Selling Umrah Packages Online
By Travel White Label · Published 13 November 2026 · Updated 13 November 2026
An Umrah package builder is the part of your booking platform that turns separate travel services into one sellable trip: return flights from the UK, a set number of nights in Makkah and in Madinah, a room type for each traveller, transfers between the airports and the two cities, and the visa or travel authorisation, priced per person in GBP. It lets you publish fixed departures and quote tailor-made trips without rebuilding prices on a spreadsheet. You can build and sell Umrah packages on our B2B travel platform, which includes a package builder alongside agent markups and credit.
This guide is for UK tour operators who want to structure Umrah packages properly: night splits, occupancy pricing, allocations, peak dates, and ATOL and the Package Travel Regulations. For the customer-facing side, read our guide to building an Umrah booking website. Prices in the worked example are illustrative, not real rates or client data.
In this guide
What goes into an Umrah package
Splitting nights between Makkah and Madinah
Room occupancy and per-person pricing, with a worked example
Hotels, allocations, departures and peak seasons
ATOL, the Package Travel Regulations and Saudi requirements
How to build an Umrah package step by step
Umrah package builder checklist, key takeaways and FAQs
What goes into an Umrah package
Saudi Arabia's own Nusuk Umrah platform, which it describes as an official platform under the supervision of the Ministry of Hajj and Umrah, says its comprehensive packages cover "visa issuance, flights, accommodation in Makkah and Madinah, meals, intercity transportation, and guidance" (Nusuk Umrah). A package builder has to hold each component, tie it to dates and calculate one price.
Flights
Most UK Umrah packages fly into Jeddah or Madinah, and some fly into one and out of the other. That open-jaw routing saves a long journey at the end of the trip, but it should be priced as one itinerary, not two one-way tickets. Your builder should handle:
Routing. Return to Jeddah, return to Madinah, or into one city and out of the other.
Fare source. Live GDS fares (we integrate with Amadeus, Sabre, Travelport and Galileo), negotiated group seats or consolidator fares.
Baggage and time limits. Show the baggage allowance on every option, and track name and payment deadlines on group seats so none are lost.
Hotels in Makkah and Madinah
Two hotels per package, each with its own dates, board basis and room types. Customers compare them mainly by distance to Masjid al-Haram and Masjid an-Nabawi.
Transfers and the Makkah to Madinah journey
Every package needs at least three ground movements: airport to first city, city to city, and second city to airport, by private car, coach or the Haramain High-Speed Railway. Saudi Arabia Railways (SAR) describes the Haramain High-Speed Railway as running at 300 km/h, connecting Makkah and Madinah via stations at Jeddah, King Abdulaziz International Airport and King Abdullah Economic City (SAR network). If you include rail, price the transfer between each station and hotel too, and check the current timetable before you promise a departure time.
Visa, travel authorisation and documents
The FCDO's entry requirements for Saudi Arabia say British citizens need a visa and list an electronic travel authorisation (ETA) and an electronic visa waiver for Umrah outside the Hajj season (its pilgrimage page also mentions the e-visa). Passports need at least 6 months' validity on arrival. Say plainly whether your package includes the visa or ETA.
Extras
Ziyarat tours, meals, a religious guide and airport assistance can be included or optional. Nusuk's website also lists services for Umrah permits and for booking a time to pray in the Rawdah at the Prophet's Mosque (Nusuk), so add a note pointing pilgrims to the Nusuk app rather than presenting these as something you sell.
Splitting nights between Makkah and Madinah
The night split is the first thing a customer reads on an Umrah package, so make it the first thing your builder asks for. Common durations are 7, 10 and 14 nights:
7 nights: for example 4 in Makkah and 3 in Madinah. Keeps the price down, but the city change takes most of a day.
10 nights: for example 5 and 5, or 6 and 4. Often a good balance of time and price.
14 nights: for example 7 and 7. Suits travellers who want a slower pace; hotels become the biggest part of the price.
Which city first?
Makkah first usually means flying into Jeddah and performing Umrah soon after arrival, so pilgrims need to be in ihram before the miqat.
Madinah first means flying into Madinah, then travelling to Makkah to perform Umrah. It gives a gentler start after a long flight.
Ask your religious adviser to confirm the ihram guidance for each routing.
Keep the dates joined up
Build every package from one departure date and nights per city, and let the system calculate hotel dates, the transfer date and the return flight. Typing each date by hand eventually sells a package with a missing night or a night paid twice.
Room occupancy and per-person pricing, with a worked example
Umrah is usually sold per person by room occupancy:
Double: two people in a room.
Triple: three people in a room.
Quad: four people in a room, the cheapest per person.
Sharing: a bed in a shared room with other travellers, usually same-gender and priced per bed. Offer it only if you can manage the rooming list.
Single: one person in a room, priced with a supplement.
Hotels usually charge per room per night, so the builder converts room rates into a per-person price for each occupancy, then adds flights, transfers and margin.
Worked example (illustrative numbers only)
A 10-night package, 5 nights in Makkah and 5 in Madinah. The figures are invented to show the method.
Makkah hotel, per room per night: double £180, triple £210, quad £240.
Madinah hotel, per room per night: double £120, triple £140, quad £160.
Return flight: £650 per person.
Transfers, including the Makkah to Madinah leg: £120 per person.
Visa or ETA: left out; add the current official fee and any handling charge as its own line.
Step 1, hotel cost per room, then per person:
Double: (5 × £180) + (5 × £120) = £1,500 per room, so £750 per person.
Triple: (5 × £210) + (5 × £140) = £1,750 per room, so £583.33 per person.
Quad: (5 × £240) + (5 × £160) = £2,000 per room, so £500 per person.
Step 2, add £770 flight and transfers:
Double £1,520, triple £1,353.33, quad £1,270 cost per person.
Step 3, add a 10% markup and round to the nearest £5:
Double: £1,672 becomes £1,675 per person (margin about £155 per person).
Triple: £1,488.67 becomes £1,490 per person (margin about £137 per person).
Quad: £1,397 becomes £1,395 per person (margin about £125 per person).
Two lessons follow. First, a percentage markup earns least per person on the room type families buy most, so consider a minimum margin per person. Second, a quad room brings in £5,580 against £3,350 for a double, so the room mix in your allocation matters as much as the rate. Our guide to travel markup strategy compares percentage, fixed and tiered markups in more detail.
Hotels, allocations, departures and peak seasons
Where your hotel rooms come from decides how flexible your packages can be.
Live bedbank rates or your own allocation
Live supplier rates. Bedbanks such as HotelBeds, Ratehawk, TBO, Stuba and DOTW (all of which we integrate) return live availability and net rates for any date. Prices move, and in busy weeks hotels nearest the mosques can sell out.
Contracted allocations. A block of rooms in your main hotels for set dates gives certainty, but you carry the risk of unsold rooms until the release date.
A mix. Allocations for fixed group departures, live rates for tailor-made trips and extra rooms.
Departures and capacity
Set up each group departure with a date, seat count, room count by type and sales cut-off. When the last quad in your allocation sells, stop selling quads or switch to a live rate at a new price; never oversell. Keep seats and rooms in step.
Ramadan and other peak periods
Demand rises in Ramadan, especially the last ten nights, and in UK school holidays, so load peak rates as separate seasons. Around Hajj, the FCDO says visitors not performing Hajj have been stopped from flying to Jeddah, Madinah and Taif (FCDO), so block Umrah departures that clash.
ATOL, the Package Travel Regulations and Saudi requirements
This section is general information, not legal advice. Check your own position with the CAA and a qualified adviser before you sell.
ATOL for flight-inclusive Umrah packages
The CAA's Do I need an ATOL page says a business selling a flight-inclusive package must be the airline operating the flight, an ATOL holder or an exempt person, such as an agent for an ATOL holder. This applies to packages sold to UK consumers "irrespective of the departure point of the flight", including by businesses based outside the UK.
The FCDO's pilgrimage advice warns that UK-based organised crime groups target people planning Hajj or Umrah, and tells travellers to make sure their operator is ATOL protected when booking Umrah. ABTA's guidance on whether your money is protected says the same for packages that include a flight. Customers buying an ATOL protected trip should be given an ATOL Certificate (CAA: what is ATOL) and can check a company on the CAA's ATOL holder search.
TravelWhiteLabel does not hold an ATOL, and using our platform does not give your business one. You can use our suppliers at no extra cost, and those suppliers are ATOL and ABTA protected.
When your package is a "package"
The Package Travel and Linked Travel Arrangements Regulations 2018 define a package as at least two different types of travel service for the same trip, for example combined by one trader before a single contract or sold at an inclusive price. A flight plus Makkah and Madinah hotels at one per-person price is the textbook case, and the organiser is responsible for every service in it.
The 2026 amendments. The government's business guidance, updated on 28 October 2026, says amendments commence on 6 April 2027. From then, letting a traveller select and pay separately for services for the same trip in one visit to your point of sale (formerly "linked travel arrangement Type A") creates a package.
Price changes. The guidance says a price can rise after booking only if the contract allows it, for reasons such as transport costs, third-party taxes or exchange rates, with notice at least 20 days before departure; a rise of more than 8% lets the traveller cancel without a termination fee. If you buy hotels in riyals and sell in pounds, build currency risk into the price.
Saudi requirements to build into every package
Health. The FCDO says pilgrims need a valid ACWY meningitis vaccination certificate 10 days before arriving for Hajj and Umrah. Put it in confirmations and reminders.
Hajj is separate. A Hajj place can only be booked through the official Nusuk Hajj platform, so keep Hajj out of your Umrah builder.
Payment and paperwork. The FCDO tells pilgrims to pay by credit card where possible and get written terms. Make both the default.
How to build an Umrah package step by step
A practical order of work for a new package on any platform:
Define the product. Duration, night split, city order, departure airport, and fixed departure or tailor-made template.
Choose the flights. Routing, fare source, baggage and group seat deadlines.
Choose the hotels. One per city, distance checked, room types and board basis, from an allocation or a live rate.
Add transfers. Airport to city, city to city and city to airport, timed to the flights.
Add the visa and extras. What is included and what is optional.
Set pricing rules. Occupancy prices, child and infant rules, single and Haram-view supplements, markup with a minimum per person, and rounding.
Load seasons and capacity. Peak rates, seat and room counts, release dates and cut-offs.
Write the package page. Night split, hotels, flight times, inclusions, exclusions, GBP price per person and financial protection.
Test before you publish. Book every occupancy type on a test site and check dates, documents and the ATOL Certificate step with your ATOL holder.
The trade-offs
Fixed vs tailor-made. Fixed departures are easy to market; tailor-made suits families' own dates but relies on live rates that move.
All-inclusive vs modular. Including visa, transfers and ziyarat gives a clear headline price; modular extras show a lower "from" price but can feel like add-on selling.
Allocations vs live rates. Allocations protect you at peak times but carry release-date risk; live rates remove that risk but expose you to sell-outs.
Direct or through sub-agents. A B2B portal lets smaller agents book your packages at trade prices.
What TravelWhiteLabel provides and costs
Our platform includes an Umrah Booking Solution with purpose-built journey flows for Umrah packages, groups and visas, an Umrah Search add-on, and a package builder combining flights, hotels and activities with dynamic pricing. Our B2B travel platform adds agent management, credit limits, real-time inventory and markup rules by agent group, product, supplier or route. We will show how your allocations, rooming lists and departures would be set up in a demo.
Setup fee: none.
Growth, £179 a month: B2C booking portal with flight and hotel search.
Scale, £599 a month: adds the B2B portal, markup automation, the package builder tool and multi-currency.
Elite, £999 a month: adds custom API integrations, workflow automation and an account manager.
API access: £999 a month.
Free beta site: billing starts only at go-live. Pay 12 months upfront and get 2 months free.
Charges from your own GDS contract or payment gateway are not included. See all plans and pricing.
Umrah package builder checklist
Before you publish your first package:
Is every package built from one departure date and a night split, with other dates calculated automatically?
Do you offer double, triple and quad prices per person, and is sharing only offered where you can manage the rooming list?
Does your markup leave enough margin per person on quad rooms, not just in percentage terms?
For allocations, are room counts, seat counts, release dates and sales cut-offs loaded for each departure?
Are Ramadan and school holiday rates loaded as seasons, and are departures blocked around the Hajj season?
Is it clear whether the visa or ETA is included, with links to the FCDO's current entry requirements?
Is your ATOL position clear for every flight-inclusive package, and does every traveller receive an ATOL Certificate?
Have you test-booked every occupancy type and checked the confirmation documents on a beta site?
Key takeaways
An Umrah package builder turns flights, two hotels, transfers, the visa and extras into one per-person GBP price.
Build from a departure date and a night split so dates never drift.
Price by occupancy and set a minimum margin per person for quads.
Allocations give certainty at peak times; live rates give flexibility.
Flight-inclusive Umrah packages fall under ATOL and the Package Travel Regulations (amended from 6 April 2027).
TravelWhiteLabel does not hold an ATOL; our suppliers, available at no extra cost, are ATOL and ABTA protected.
FAQs
What is an Umrah package builder?
The part of a booking platform that combines flights, Makkah and Madinah hotels, transfers, the visa and extras into one Umrah package, priced per person by room occupancy.
How do I price triple and quad rooms per person?
Divide the room cost for each city by the number of people in the room, add per-person flights and transfers, then your markup. Check the margin per person on quads.
Do Umrah packages need ATOL protection?
If it includes a flight and is sold to UK consumers, the CAA says the seller must be the airline, an ATOL holder or an exempt person such as an agent for an ATOL holder. This is not legal advice; confirm your position with a qualified adviser.
Does TravelWhiteLabel hold an ATOL?
No. TravelWhiteLabel is a technology provider and does not hold an ATOL. You can use our suppliers at no extra cost, and those suppliers are ATOL and ABTA protected.
See an Umrah package built on your own site
Book a live demo to see Makkah and Madinah nights, double, triple and quad rooms and flights come together in one per-person price. There is no setup fee, you start on a free beta site, and billing starts only at go-live. Book a live demo, compare plans and pricing, or call our East Ham, London E6 team on 020 3432 6375 (Mon-Fri 9:00-18:00) or email [email protected].